Frequently asked questions

I help you understand, strategize, and maximize the value of your credit card points, airline miles, and hotel rewards. That includes reviewing your balances, identifying the best redemptions for your goals, and giving you a clear plan you can act on with confidence.

No. The Points Atelier is a consulting service, not a travel agency. I research options, build your strategy, and guide you through the booking process—you stay in control and complete reservations yourself.

Most major credit card transferable currencies (Chase, Amex, Capital One, Citi, Bilt), airline miles, and hotel loyalty programs. If you are not sure whether your balances qualify, a discovery call is the fastest way to find out.

Award space changes quickly and program rules can be complex. I combine live research with experience across programs so you do not leave value on the table—or spend hours comparing options that will not actually book.

Discovery calls, single-trip concierge plans, and full-package concierge for larger itineraries. Add-ons include extra passengers, expedited turnaround, and card strategy sessions. See the Services page for pricing tiers.

A discovery call is 30 minutes. Single-trip research typically takes several business days depending on complexity. Full-package itineraries may take longer. Expedited turnaround is available as an add-on when timing is tight.

Not necessarily. Some clients come with large balances ready for a dream trip; others want help building a strategy before their next card or transfer. We will map what is realistic based on your goals and timelines.

No. Advice is independent—I am not compensated by airlines, hotels, or card issuers. Recommendations are based on what delivers the best value for your specific trip.

Award space can change by the hour. I will explain timing risks upfront and, when possible, suggest backup options. Booking promptly after we finalize a plan usually gives the best outcome.

Book a discovery call or send a message through the contact form with your destination, dates, and a rough sense of your points balances. I will reply within 1–2 business days with next steps.